Third-party Service Providers
The safety and security of student personal information is paramount.
We use certain third-party contractors, affiliates, and other providers serving as subprocessors (“Service Providers”), whose access to personally identifying information of students of State, school and district educational customers (“ExploreLearning”), supports our ability to deliver, protect, support and improve our K-12 Educational Solutions to our ExploreLearning.
We follow an information security program that includes due diligence processes designed to ensure third-party Service Providers who will or may access or process the student personal data of our ExploreLearning are evaluated for their privacy, security and confidentiality practices; to restrict access to student personal data to those Service Providers that have a need to know the information to support our K-12 Educational Solutions, as permitted under agreements with our ExploreLearning and under applicable Data Privacy Laws; and that Service Providers are engaged under contractual commitments of data privacy, security and confidentiality, and comply with applicable state and federal privacy laws, to support our own contractual obligations and commitments to our ExploreLearning.
Our ExploreLearning are, and remain, the owners and controllers of the personal data of their students. We are, and remain, responsible to our ExploreLearning for our Service Providers’ role in accessing and processing student personal data of our ExploreLearning, and in supporting our ability to provision and support our K-12 Educational Solutions.
The following list, details information on Service Providers we currently use that access, process, and/or store student personal data of our ExploreLearning for our K-12 Educational Solutions:
Service Provider | Description/Purpose for ExploreLearning Product | Location | ExploreLearning Product Supported | |||
Gizmos | Science4Us | Reflex Math | Frax | |||
Otava | Data Center Server Colocation Facility (MI) | USA | ✔ | ✔ | ✔ | ✔ |
Evoque | Data Center Server Colocation Facility (TX) | USA | ✔ | ✔ | ✔ | ✔ |
AWS | Cloud Database and Hosting Services, S3 data service and disaster recovery solution. | USA | ✔ | ✔ | ✔ | ✔ |
SalesForce | Customer Relationship Management (CRM) solution - supports organization and management of account activity, billing and invoice documentation, technical and product support and other related communications with School and District customers | USA | ✔ | ✔ | ✔ | ✔ |
Snowflake | Cloud Database and Hosting Services | USA | ✔ | ✔ | ✔ | ✔ |
Comvault | Supports data back-up and recovery | USA | ✔ | ✔ | ✔ | ✔ |
This list may change over time, and we will work hard to keep it up-to-date. If you have any questions, please contact us at legal@explorelearning.com.
ExploreLearning® is a Charlottesville, VA based company that develops online solutions to improve student learning in math and science.
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© 2019 ExploreLearning. All rights reserved. Gizmo, Gizmos, Reflex, and Science4Us are registered trademarks of ExploreLearning.
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Charlottesville, VA 22902, USA
866-882-4141
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